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Insights & Resources

Perspectives, reflections, and practical tools from the team on research, strategy, and the work of understanding.

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Research Methods

Why Research Integrity is the Foundation of Every Good Decision

Evidence-based decisions start with honest inquiry. We explore why rigour and transparency are non-negotiable in any research engagement, and what happens when they're compromised.

Dr. Annie Bernatchez·February 2026·6 min read
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ResearchFeb 20266 min read

Why Qualitative Research Is Still the Gold Standard for Understanding Human Behaviour

In an age obsessed with dashboards and data lakes, qualitative research remains the most powerful tool we have for understanding why people do what they do.

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UX-CXFeb 20265 min read

The Hidden Cost of Skipping User Research in Product and Service Design

Every week, teams ship features their users didn't ask for and can't figure out how to use. The root cause is almost always the same: they built before they listened.

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AIJan 20267 min read

AI Can Analyze Data — But It Can't Replace the Researcher

AI tools are transforming how we process information. But the judgment, ethics, and interpretive skill at the heart of good research remain irreducibly human.

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CoachingJan 20266 min read

From Imposter Syndrome to Intellectual Confidence: A Guide for Graduate Students

Most graduate students spend more energy doubting their right to be in the room than developing the thinking that will define their careers. It doesn't have to be this way.

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WorkshopDec 20255 min read

How to Design a Workshop That Actually Changes How People Think

Most workshops leave participants with a full notebook and unchanged behaviour. The ones that work are designed differently from the start.

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StrategyNov 20256 min read

Research-Informed Strategy: Why Evidence Should Drive Every Major Decision

Strategy built on instinct and experience alone has a ceiling. Organizations that embed research into their decision-making consistently outperform those that don't.

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Free Resources

Tools & Guides for Researchers

Practical templates, frameworks, and reading lists. Free to download and use in your work.

PDF Template

Research Proposal Template

A structured, step-by-step template for writing a compelling research proposal, suitable for academic and applied contexts.

Download Free
Checklist

Study Design Checklist

20 essential questions to answer before launching any research study. Catch design flaws before they become costly.

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Reading List

Essential Qualitative Research Reading List

Curated by Dr. Bernatchez: the 15 texts every qualitative researcher should have in their library, across methods and disciplines.

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