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Strategic Insight for Meaningful Change

A research consultancy turning complex questions into clarity, strategy, and actionable results

Our Clients & Collaborators

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    Small Businesses & Independent Professionals

    Entrepreneurs, consultants, and creative workers who need research-backed insights, ethical positioning, or user-aligned content and service design.

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    Large Organizations & Innovation Teams

    Corporate teams or institutional units working on strategy, service design, UX research, or cultural transformation — especially in education, tech, or sustainability.

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    Nonprofits, Cultural Organizations & Advocacy Groups

    Mission-driven groups looking for research support, critical frameworks, or participatory workshops to enhance social impact or community engagement.

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    Educators, Trainers & Curriculum Designers

    Those creating learning experiences — from schools to corporate training — who want to incorporate critical thinking, interdisciplinarity, or inclusive pedagogy.

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    University Students & Early-Career Researchers

    Individuals navigating graduate studies, thesis work, academic publishing, or research careers — in need of guidance, structure, or coaching.

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    Academic & Educational Institutions

    Universities, departments, research centers, and teaching programs seeking expert lectures, guest instruction, or collaborative research design.

Consultancy for Mission-Driven Work

Interdisciplinary and Applied Research

Research Consulting & Project Management Services

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    Research & Project Management

    From Ideas to Impact

    We provide full-spectrum research support—from project design and literature reviews to qualitative methods, writing, and publication guidance. Whether for scholars, students, or institutions, our consulting turns complex ideas into structured, high-quality work with clarity and impact.

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    Lectures & Public Engagement

    Ideas That Inspire

    Our lectures bridge research and practice, sparking critical thinking and meaningful dialogue. For university courses, conferences, or public events, we bring complex ideas to life with clarity, depth, and relevance—tailored to your audience.

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    Coaching & Mentorship

    Guidance with Clarity and Confidence

    We offer personalized coaching for students, PhD candidates, early-career researchers, and lifelong learners. Whether balancing academic demands, planning your next steps, or navigating transitions, we help you move forward with clarity, confidence, and purpose.

From Ideas to Impact

Customer Experience & Applied Innovation

Applied Research and Consulting for Meaningful Experiences

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    CX Strategy

    Insight That Resonates

    We combine academic rigor with customer-centered approaches to help organizations, businesses, and teams design services, products, and systems that truly resonate. Our strategies align research with real-world needs, creating solutions that are both meaningful and effective.

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    Workshops

    Research in Action

    Our interactive workshops turn research into action. Blending reflection, collaboration, and skill-building, these sessions help teams explore complex topics, apply insights, and co-create solutions that support lasting improvement and innovation.

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    AI-Enhanced Insight

    Exploring What’s Next

    We are developing AI-powered tools to expand research and consulting in customer experience. From synthesizing data to building intelligent coaching solutions, these innovations support the future of meaningful, people-centered design. Interested in collaborating? Let’s connect.

Transform Insight Into Action

Meet the Founder and CEO

  • Dr. Annie Bernatchez, founder and CEO of Bernatchez & Company.

    I’m Dr. Annie Bernatchez, a sociologist, researcher, professor, and author offering academic and strategic services. My vision is to build a consultancy that empowers students, professionals, academics, and entrepreneurs, to make thoughtful, evidence-informed decisions.

Quaero, Scio, Floreo

I seek, I know, I thrive

What People Say

  • Dr. Bernatchez brings a rare blend of intellectual rigor, creativity, and deep empathy. Her ability to think critically while connecting authentically enables her to offer transformative insights and to inspire those she coaches and consults to reach their full potential.

    Alyy Patel, PhD (c) in Sociology, Nonprofit Owner, and Intersectionality Consulting

  • Building on years of experience in research and teaching, Dr Bernatchez’s skills, efficacy and capacity to familiarise with new and complex topics will bring a worthwhile contribution to your work.

    Dominic Julien, Ph.D., Independent Researcher

  • Dr. Bernatchez combines innovative thinking with genuine attentiveness. I would highly recommend her to anyone seeking research support that goes beyond conventional approaches.

    Dr José López, Full Professor of Sociology

Frequently Asked Questions

  • We work with individuals and teams across sectors — from students, academics, and researchers to institutions, nonprofits, and creative or mission-driven businesses. Whether you’re launching a study, navigating a transition, or rethinking strategy, services are tailored to your context.

  • We offer UX/CX and academic consulting. All services are delivered online and customized to meet your goals, timeline, and needs. You can explore each consulting service on the CX & Applied Innovation page and the Interdisciplinary & Applied Research Consulting page.

  • Start by reaching out through the Contact page. We’ll discuss your needs, assess fit, and outline next steps.

  • Yes. Our services are fully remote and available worldwide. We’ve supported clients across North America, Europe, and beyond. As we are based in Ottawa, we also offer in-person services for clients in the local area.

  • Each service is customized, pricing depends on scope and timeline. You’ll find baseline rates under each service description, along with options for customization. We also offer sliding scale pricing for certain cases.

  • Our work is guided by clarity and collaboration. We combine academic insight with user- and client- centered methods to help people and organizations move forward with purpose and integrity. You can learn more about our values on the About page.

  • That’s absolutely fine. Many clients approach us with unique questions or interdisciplinary needs. If you’re uncertain about where your project fits, don’t hesitate to get in touch — we’ll explore the possibilities together.

  • Payments are processed securely online. We accept major credit cards, PayPal, and cryptocurrency. You’ll receive an invoice with payment instructions once we agree on the scope of work.